Commercial strategy & proposition
Trade-area and competitor context, pricing architecture, daypart and occasion strategy, capex and ROI framing for investors or landlords.
Global reach
UK headquarters; on-site and remote worldwide
F&B focus
Hospitality operators, not generic SMEs
Practical delivery
Plans you can run with your team
When to call us
Sound familiar?
Most teams know what feels wrong long before they have bandwidth to fix it. We help you name the constraint, quantify the impact, and sequence the work.
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Margin under pressure
Food, drink, and labour costs outpace pricing and menu engineering.
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Inconsistent service
Standards drift between shifts, sites, or new and tenured teams.
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Concept or menu drift
The offer no longer matches the site, the market, or the P&L.
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Change programmes stalling
Openings, refurbishments, or turnarounds need adult leadership.
What we do
Services aligned to food, drink, and labour economics everywhere you operate
From rapid diagnostics to embedded support: we scope each mandate around risk, urgency, and the capability already in your team.
Menu engineering & kitchen economics
Menu architecture, recipe and yield discipline, allergen and data flows for the kitchen, supplier and spec reviews to protect gross profit.
Operations, labour & productivity
Service flow, prep and line rhythm, productivity metrics, roster models, and leadership routines that hold through busy services.
Guest experience & standards
Service design, brand rituals, training and briefing systems, mystery shop programmes, and QA frameworks for multi-site groups.
Openings, programmes & mobilisation
Critical path, operational readiness, soft opening and handover, stakeholder governance for developments, refits, or roll-outs.
Performance recovery & interim leadership
Short-fuse stabilisation, cash-led action plans, interim operating cover, and support through transactions or leadership transitions.
How we work
A straight line from clarity to action
No hundred-slide decks for their own sake. We combine evidence from your operation with pragmatic recommendations your managers can run.
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01
Discovery
Goals, constraints, and the questions that really matter — agreed up front.
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02
Diagnosis
Site walk-throughs, data review, and interviews as appropriate.
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03
Plan & sequencing
Prioritised actions, owners, and quick wins alongside deeper fixes.
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04
Support & review
Optional embedding, check-ins, and measurement so changes hold.
Outcomes
What good looks like
Examples of the impact we pursue with leadership teams — tailored to your context.
- Gross profit and labour ratios you can explain to investors, landlords, and your own GMs
- One coherent guest promise, backed by specs, rosters, and training that do not collapse at peak
- Openings and change programmes with visible readiness gates — fewer surprises in the first eight weeks
- Recovery plans with clear cash, trading, and reputational priorities when the business is under stress
About Jiva
UK-based, built for international hospitality
Jiva Consultancy is headquartered in the United Kingdom and serves leadership teams globally — from London to Mumbai, the Gulf, and onward — wherever the food and drink offer drives the business.
We advise teams who live in trading hours, when GP%, labour %, and reviews matter more than slide decks. Our bias is measurable commercial and operational outcomes: sharper menus, calmer services, and management systems that scale across markets. We respect operators who have built something real; our job is to help you protect and compound it.
FAQ
Common questions
Independent operators, regional groups, international investors, and asset-backed hospitality teams across restaurants, bars, cafés, hotels, and contract catering — in the UK, India, the Middle East, and other markets wherever the food and drink offer is central to the business.
Yes — most diagnostic and implementation work benefits from time in your venues, whether in the UK or internationally. We travel for site work as scoped, and use remote sessions for steering groups, data reviews, and follow-ups between visits and time zones.
With a short introductory exchange by email or video to confirm context, urgency, and fit. If there is a good match, we issue a written scope — deliverables, cadence, and fees — before any material work or site time is committed.
No. We provide business and operational consultancy, not legal advice, regulated financial advice, or official food-safety certification. You remain responsible for compliance with applicable law, licensing, and food safety; we can work alongside your competent persons and professional advisers, but we do not replace them.
Yes. Many mandates involve performance pressure, corporate transactions, or leadership changes. We treat operational and financial insight with appropriate discretion and can work under mutual NDA where required.
Contact
Tell us what you are trying to fix or build
Send a short note from your own inbox — region, sites, segment, and timeline. We aim to reply to qualified enquiries within two business days, during UK office hours (GMT/BST).